AI Automation Developer · Sr. Instructional Systems Designer

Albert L. Jackson.

AI Automation Developer & Software Systems e-Learning Developer. I direct AI coding assistants to ship working internal tools, and I design learner-performance-centered training that helps enterprises onboard, certify, and grow their teams.

Twenty-five years of ADDIE craft and Camtasia obsession, now paired with hands-on AI-partnered development. I scope, build, and ship real browser-based tools instead of just prompting for content. The work is fast, polished, and story-driven, and teams actually use it.

TheJacksonFamily2012@gmail.com Clover, SC · 95% Remote
25+
Years ISD
30K+
Learners Reached
8×
Industry Awards
13+
Live Samples
01 — AI Systems

Building with AI._

Using AI coding assistants as a build partner to ship working internal tools. These aren't one-off content pieces; they're reusable systems teammates open every week.

BUILD PARTNER: Claude · STACK: Vanilla HTML / CSS / JS · BACKEND: None — client-side only · DEMOS: 5 live, sanitized

This isn't "I asked a chatbot for help." It's directing an AI coding assistant through a full build cycle: scoping requirements, iterating on logic, testing edge cases, and shipping browser-based tools that other people rely on. Everything below is vanilla HTML/CSS/JavaScript. No backend, no framework, no AI API calls inside the tools themselves. The AI is the build partner during development; what ships is plain, dependency-light front-end code chosen to stay maintainable in a non-developer support environment. The demos linked here are genericized copies. Employer branding and real data have been removed, but the logic is untouched.

Independent Products

Outside of work, the same AI-partnered build process is behind two live, self-directed products: RemoteTaxTrap.com, a content and calculator site addressing remote-worker state tax residency issues, and KleanPlate, a Progressive Web App meal-planning tool with a 300+ recipe dataset, dietary-filter logic, and grocery-list generation.

02 — Approach

Design philosophy.

A practitioner's lens on what makes systems training actually stick, earned over two decades inside healthcare, insurance, and government enterprise rollouts.

I build learner-performance-centered training: engaging, professionally designed, multimedia-rich modules and courses for systems-based initiatives. Pursuing senior-level roles focused exclusively on systems-training content and Camtasia video development, production, and deployment.
04 — Library

The full portfolio.

Thirteen live samples spanning interactive & awareness video, demonstration videos, microlearning, job aids and toolkits. Click any title to view. If prompted to log in, click Cancel.

05 — Toolkit

Tools & modalities.

Camtasia is the daily driver. Everything else is in service of the right modality for the right learner moment.

ISD Tech Skills

Camtasia
Expert
Captivate
Adv
Canva
Adv
Adobe Creative
Adv
Articulate
Adv
Adobe Cloud Apps
Prof
AI Utilization
Prof
Rise
Prof
MS Office
Expert
Audacity
Adv

Development Modalities

Interactive Videos
Demo Videos
MicroLearning Videos
Software Simulations
Assessments / Quizzes
Job Aids

AI Platforms & Models

Claude (build partner)Adobe Firefly — Video & ImageFirefly Partner Models: Sora 2 · Kling · Runway Gen-4.5 · Luma RayGoogle AI / Gemini · Veo 3Microsoft Copilot (Enterprise)Microsoft Copilot (Personal)
06 — Track Record

Two decades, five chapters.

The arc: technical writing → instructional systems → senior ISD leading enterprise transformations. Every step compounded.

NOW2021 — Present

Sr. Instructional Systems Designer95% Remote

Prisma Health · Greenville, SC
  • Project Lead and Lead Developer for the Workday Training Revamp Project (HR, Accounts Payable, and more), driven through a full ADDIE lifecycle.
  • Transformed ISD development practices around systems-based demo and interactive training videos.
  • Conceptualized and authored Prisma Health's Instructional Technical Systems Design Process.
  • Designed and instructor-led all Camtasia Development Workshops for L&OD.
  • Coaching, directing, and supporting team members in Camtasia systems development.
Standards Authored for L&OD
  1. Systems Training Dev Resource Guide
  2. Recording Session Prep Checklist for ISDs
  3. Screen Capture Resource Guide for SMEs
  4. Script Writing: Anatomy of a Script for ISDs
  5. Camtasia Template Objects & Library Assets
2010 — 2021

Sr. Instructional Systems Designer100% Remote

Atrium Health · Charlotte, NC
  • Conceptualized, designed, and built training using ADDIE.
  • Transformed ISD development practices across the function.
  • Established a reputation for fast delivery times, effective design, and highly praised eLearning.
1999 — 2010

Instructional Systems DesignerIntermittent Consultant

State Farm Insurance (HiTech Global Srvs / Blackwell)
  • Authored intranet, education, and online help.
  • Upgraded help system documentation.
  • Maintained a reputation for accuracy and attention to detail.
2006 — 2008

Sr. Technical Writer

IL Div Family Services (Rose Int'l)
  • Converted PowerPoint and Word training into interactive asynchronous eLearning courses.
  • Standardized online help for Social Workers.
  • Authored and developed online Employee Handbook.
2003 — 2005

Technical Writer

SC Johnson Wax (Ajilon)
  • Developed contingency planning and training deliverables.
  • Formulated design and guidance for RoboHelp development.
07 — Recognition

Awards & education.

Eight major industry awards across three employers, plus formal grounding in ADDIE and Adult Learning Principles.

Value in Action Award ×6
Atrium Health
2010 · 2011 · 2013
2014 · 2015 · 2019
KEAP Award
Atrium Health
2017
MVP Award
Blackwell
2010
Excellence Award
HiTech Global
2005
Education & Credentials
Knoxville College
Cum Laude

Bachelor of Science · Biological Sciences

Darryl Sink & Associates
Certificate of Completion

Instructional Design & Development (ADDIE) and Adult Learning Principles