Sr. Instructional Systems Designer · Portfolio

Albert L. Jackson.

Software Systems e-Learning Developer — designing learner-performance-centered, multimedia-rich training that transforms how enterprises onboard, certify, and elevate their teams.

Twenty-five years of ADDIE craft. Camtasia obsession. A reputation for shipping fast, polished, story-driven systems training that compliance teams love and learners actually finish.

(803) 262-9320 TheJacksonFamily2012@gmail.com Clover, SC · 95% Remote

25+

Years ISD

30K+

Learners Reached

8×

Industry Awards

14+

Live Samples

01 — Approach

Design philosophy.

A practitioner's lens on what makes systems training actually stick — earned over two decades inside healthcare, insurance, and government enterprise rollouts.

I build learner-performance-centered training — engaging, professionally designed, multimedia-rich modules and courses for systems-based initiatives. Pursuing senior-level roles focused exclusively on systems-training content and Camtasia video development, production, and deployment.

02 — Featured

Recent headliners.

Two flagship initiatives from the last two years. Both shipped, both praised, both on screens across thousands of clinicians and team members.

Demonstration Video

Order, Result, and View Imaging in Study Review — For Non-Radiologist Providers

Order, Result & View Imaging for Ambulatory Providers

Project Type: New Development for Compliance
Deployment: Cornerstone LMS
Modality: Demonstration Video
Audience: Non-Radiologist Providers, Prisma Health

"Received strong stakeholder praise. Resolved a long-standing compliance issue."

View Training

Interactive Video w/ Knowledge Checks

Introduction to Workday for New Team Members

Intro to Workday for New Hire Team Members

Project Type: New Development
Deployment: Cornerstone LMS
Modality: Interactive Video
Audience: 30,000 Employees Enterprise-Wide

"Earned strong leadership praise; transformed uPerform and static Workday job aids into engaging, multimedia interactive training."

View Training

03 — Library

The full portfolio.

Fourteen live samples spanning interactive video, awareness training, demonstration videos, microlearning, job aids and toolkits. Click any title to view. If prompted to log in, click Cancel.

CATEGORY · 01

Interactive Video

CATEGORY · 02

Awareness Video

03Reporting & Great Catch

CATEGORY · 03

Job Aids · Reference Guides · FAQs

CATEGORY · 04

Demonstration Videos & Quizzes

CATEGORY · 05

MicroLearning Videos

CATEGORY · 06

Toolkits

14Work Queue Monitor Toolkit

04 — Toolkit

Tools & modalities.

Camtasia is the daily driver. Everything else is in service of the right modality for the right learner moment.

ISD Tech Skills

Camtasia

Expert

Captivate

Adv

Canva

Adv

Adobe Creative

Adv

Articulate

Adv

Adobe Cloud Apps

Prof

AI Utilization

Prof

Rise

Prof

MS Office

Expert

Audacity

Adv

Development Modalities

Interactive Videos

Demo Videos

MicroLearning Videos

Software Simulations

Assessments / Quizzes

Job Aids

05 — Track Record

Two decades, five chapters.

The arc: technical writing → instructional systems → senior ISD leading enterprise transformations. Every step compounded.

NOW2021 — Present

Sr. Instructional Systems Designer95% Remote

Prisma Health · Greenville, SC

Project Lead and Lead Developer for the Workday Training Revamp Project (HR, Accounts Payable, and more) — driven through a full ADDIE lifecycle.
Transformed ISD development practices around systems-based demo and interactive training videos.
Conceptualized and authored Prisma Health's Instructional Technical Systems Design Process.
Designed and instructor-led all Camtasia Development Workshops for L&OD.
Coaching, directing, and supporting team members in Camtasia systems development.

Standards Authored for L&OD

Systems Training Dev Resource Guide
Recording Session Prep Checklist for ISDs
Screen Capture Resource Guide for SMEs
Script Writing: Anatomy of a Script for ISDs
Camtasia Template Objects & Library Assets

2010 — 2021

Sr. Instructional Systems Designer100% Remote

Atrium Health · Charlotte, NC

Conceptualized, designed, and built training using ADDIE.
Transformed ISD development practices across the function.
Established a reputation for fast delivery times, effective design, and highly praised eLearning.

1999 — 2010

Instructional Systems DesignerIntermittent Consultant

State Farm Insurance (HiTech Global Srvs / Blackwell)

Authored intranet, education, and online help.
Upgraded help system documentation.
Maintained a reputation for accuracy and attention to detail.

2006 — 2008

Sr. Technical Writer

IL Div Family Services (Rose Int'l)

Converted PowerPoint and Word training into interactive asynchronous eLearning courses.
Standardized online help for Social Workers.
Authored and developed online Employee Handbook.

2003 — 2005

Technical Writer

SC Johnson Wax (Ajilon)

Developed contingency planning and training deliverables.
Formulated design and guidance for RoboHelp development.

06 — Recognition

Awards & education.

Eight major industry awards across three employers, plus formal grounding in ADDIE and Adult Learning Principles.

★

Value in Action Award ×6

Atrium Health

2010 · 2011 · 2013
2014 · 2015 · 2019

✦

KEAP Award

Atrium Health

2017

✧

MVP Award

Blackwell

2010

◆

Excellence Award

HiTech Global

2005

Education & Credentials

Knoxville College

Cum Laude

Bachelor of Science · Biological Sciences

Darryl Sink & Associates

Certificate of Completion

Instructional Design & Development (ADDIE) and Adult Learning Principles